Our unique Total Performance Management™ System is designed to capture and assess all employee efforts and align them with desired organizational results. It includes work performed on special assignments and projects as well as leadership behaviours to promote innovation. Total…
1. Count from ten to one. 2. Breathe deeply. 3. Write a "venting" note, but don't give it to the other party. 4. Change your posture and/or seating. 5. Take time out! Say you need to use the washroom. 6.…
Why is it that so many of us do not achieve our New Year's resolution goals? Recent research shows that while 52% of participants in a resolution study were confident of success with their goals, only 12% actually achieved their…
There seems to be a growing realization of the importance of solid listening and communication skills in business. After all, lack of attention and respectful listening can be costly - leading to mistakes, poor service, misaligned goals, wasted time and…
Each of us has probably, at some time or another, felt the effects of appreciation in our life. It generates a marvelously giddy feeling of self worth and creates a human connection to others that encourages us towards even more…
Scientists are warning us that our busy lives are making us sick and costing our employers and health care systems billions of dollars. Achieving life balance is a worthy goal to AIM for; it requires us to apply positive attitude,…
How many of us experience crazy days? You know, those days when you are working on two or three projects at the same time while trying to dig through the hundreds of emails seeking our attention? Or being bombarded by…
When I read General Motors’ recent announcement to shut down three automotive production facilities in Ontario I was not surprised but I was disappointed. Why? Because it belies their current state of operation—one that I hazard to guess is short…
Introduction Change occurs at three levels of our lives: societal, organizational and personal. The world news is filled with stories of societal change that we hear on a daily basis—dictatorships being overthrown, natural disasters and economic disasters. Organizations are also…
For those of us in the northern hemisphere summer is finally upon us and over the next few weeks schools will be closing, the sun will be shining, and you’ll be daydreaming that you’re at the beach, at the cottage…
