Business Process Management consists of powerful tools to generate dramatic improvements in key business processes in a timely manner. It can help you generate cost savings and improve customer satisfaction quickly by increasing efficiency and reducing cycle-time. There is no…
The International Organization for Standardization released a new standard in the autumn of 2003. Referred to as the, “ISO 10006:2003, Guidelines for Quality Management in Projects”, it is creating the next wave in our understanding of the management of projects…
Overview Organizations today face a continuous barrage of requests to improve quality. They may throw front-line staff into quality training workshops in the hope that this will improve the management of quality. Or management may decide to attend quality management…
What Is Risk Management? Risk Management is the process of identifying, analyzing and responding to risk factors throughout the life of a project and in the best interests of its objectives. Proper risk management implies control of possible future events…
Organizations need Business Process Management techniques to improve all work processes. A work process, also known as a business process, is a set of tasks and activities driven by one or more inputs, at least some of which, represent customer…
CAs can use their measurement skills to make total quality management a practical possibility for their clients. Total Quality Management TOTAL QUALITY MANAGEMENT (TQM) and continuous improvement are fast becoming important issues in both the private and public sectors. Organizations…
If computing began in the 1950's, when did software testing begin? In the every early days, testing and most everything else was left up to the development community. With the low level languages such as Assembler, it took a very…
What does purchasing a car and software testing have in common? The Process Purchasing a car follows the six stages of the Business Improvement Test Management Process: Plan, Design, Prepare, Execute, Evaluate and Complete. The only difference is that SoftwareTesting…
Research undertaken at the 2004 American Society for Quality’s Annual Quality Congress held in Toronto, Canada revealed that sixty-two percent (62%) of the 343 respondents who completed a survey on quality initiatives found ‘Buy-in From All Levels of the Organization’…
The Quality Movement was established in North America in the 1940's and has grown and expanded since then; evolving through many milestones such as quality circles, kaizen blitzes, employee involvement, suggestion systems and total quality management. Today, organizations such as…
