The IT department faced a number of problems and issues not all that uncommon in large IT departments today. They needed a systematic way to approach and manage these concerns. Business Improvement Architects customized the staff training to apply actual situations being experienced by staff. The City of London began to see improvement within several months of the start of the training sessions.
“The training program designed by bia™ was well prepared and motivating and the facilitator was social, professional, intelligent and witty.”
Manager, Business and IT Planning, City of London