Coaching provides continuous feedback to an employee about how they are doing and is an essential leadership skill. Coaching is necessary for management of staff performance. It can turn a group of individuals into a highly motivated team.
Participants will learn how to become effective coaches and what it takes to create a highly motivated team. They will participate in case studies, exercises and discussions to develop strong coaching skills.
Who Should Attend?
- Managers and department heads; those responsible for the on-going coaching of individuals and teams to ensure their continued success.
- Find out how to turn a group of individuals into a team that is highly motivated.
- Understand the stages of team development.
- Learn the critical importance of coaching and the four principles of good coaching.
- Discover how to successfully coach new and existing staff.
- Manage the on-going performance of employees.
- Deliver effective performance reviews.
- Understand how to coach so that goals and expectations are clear and mutually agreed-upon.
- Manage communication between departments, with customers and other stakeholders.
- Prepare employees for new challenges with coaching.
- Discover how to coach staff for recognition of performance.
- Communicate the expectations of management to the department.
- Develop and agree on a shared departmental Goal and Statement of Purpose.
- Identify the major barriers to effective teamwork and how to overcome them.
- Create, build and maintain continued commitment and involvement of staff to the department. How to create a team within a department.
- Improve interpersonal communication skills and writing skills.