The core idea of Lean Enterprise Lite is to maximize customer value while minimizing waste. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste. Lean eliminates waste along entire value streams, instead of at isolated points and creates processes that need less human effort, less space, less capital and less time to make products and services at far less costs and with fewer defects. As a result, organizations turn to it to remain competitive, innovative, and profitable.
Lean Enterprise Lite projects cut through all levels of an organization. They deliver streamlined key business processes that increase productivity, reduce costs and optimize customer service levels. Although your current situation may seem challenging, through the efforts of Lean you will be able to identify new opportunities.
This workshop focuses on the core lean methods and their application so that you can minimize all forms of waste and maximize value for the customer. You will be engaged in practical and relevant exercises and discussions about Lean Enterprise and will work through a simulation/ actual business process to analyze and implement Lean Enterprise Lite.
Who Should Attend?
- Vice-Presidents of Quality
- Directors of Quality Management and Continuous Improvement
- Quality Managers and their teams
- Management and their staff that must begin selecting, directing or coordinating their organization’s improvement and quality efforts.
- Define Lean Management within your own environment.
- Develop the selection criteria for identifying key business processes to apply Lean Management.
- Understand the entire Lean Management process including the development of strategies to reach the ideal value stream.
- Discover how to form the Lean Management team.
- Identify the voice of the customer and determine customer satisfaction levels using research techniques.
- Learn various analytical tools including: the Affinity Diagram, Root Cause Analysis, Flowcharting, Cross-Functional Flowcharting, Measurement Tools, Multi-Voting Criteria Evaluation and Force-Field Analysis.
- Understand the difference between traditional “push” and the lean “pull” systems.
- Identify the typical wastes of Lean and how those wastes reduce an organization’s profits, competitive edge and customer satisfaction.
- Recognize how Lean directly addresses the elimination and/or reduction of operating costs, cycle time and non-value added activities.
- Understand what the term “Cost of Quality” means.
- Determine how to calculate the cost of quality.
- Understand how to measure all work processes.
- Determine both “Conformance to Requirement’s and “Non-Conformance Requirements”.
- Calculate preventative measures for all work processes.
- Create standards of performance.
- Measure all work processes.
- Recognize the differences between internal and external failures.
- Develop the current and future value stream maps for the key business processes.