Out of the Crisis in Quality

The long list of quality management theories, quality tools and techniques make it difficult for quality leaders to select what is right for their organizations. Studies have found that there…

Leading Change

Background People freely choose to make major life changes every day. We move, get married, start families, face challenges, change jobs, learn new technologies, develop new skills and so on.…

Organizational Change-the Journey

Overview Many organizations recognize a need to change their culture, the environment in which their staff work and the actual work that their staff perform. All of this to ensure…

How to Deploy the Best Strategic Plan

With the US Presidential Campaigns in full swing, we watch with interest each candidate's strategic positioning and planning. Over the upcoming weeks each candidate's campaign strategy and plan deployment will…

Organizational Change that Sticks

This is the true story of two organizations that have recently undergone significant change. Economics forced them to re-examine their key business processes and staff allocations in order to continue…