Ontario Ministry of Environment

The Ministry of Environment was faced with the challenge of defining and documenting the scope of a large, complex and very high profile project. Their concerns centred on being able…

American Society for Quality (ASQ)

Recognizing the importance of project management in ensuring the success of quality initiatives, ASQ asked bia™ to facilitate all Project Management training sessions as part of their on-going public and…

Quality Management

Create sustainable growth by driving the quality of your products and services.

Newsletter

Newsletter

Our monthly electronic newsletter, "The Management Compass" provides valuable information about topics related to Change Management, Strategy and Leadership, Innovation, Project Management and Quality Management.

Out of the Crisis in Quality

The long list of quality management theories, quality tools and techniques make it difficult for quality leaders to select what is right for their organizations. Studies have found that there…

Leading Change

Background People freely choose to make major life changes every day. We move, get married, start families, face challenges, change jobs, learn new technologies, develop new skills and so on.…