Leading and Coaching for Organizational Success

Overview

Coaching provides continuous feedback to an employee about how they are doing and is an essential leadership skill. Coaching is necessary for management of staff performance. It can turn a group of individuals into a highly motivated team.

Session Focus

Participants will learn how to become effective coaches and what it takes to create a highly motivated team. They will participate in case studies, exercises and discussions to develop strong coaching skills.

Who Should Attend?

• Facilitators
• Managers and department heads; those responsible for the on-going coaching of individuals and teams to ensure their continued success.

Key Outcomes

• Find out how to turn a group of individuals into a team that is highly motivated.
• Understand the stages of team development.
• Learn the critical importance of coaching and the four principles of good coaching.
• Discover how to successfully coach new and existing staff.
• Manage the on-going performance of employees.
• Deliver effective performance reviews.
• Understand how to coach so that goals and expectations are clear and mutually agreed-upon.
• Manage communication between departments, with customers and other stakeholders.
• Prepare employees for new challenges with coaching.
• Discover how to coach staff for recognition of performance.
• Communicate the expectations of management to the department.
• Develop and agree on a shared departmental Goal and Statement of Purpose.
• Identify the major barriers to effective teamwork and how to overcome them.
• Create, build and maintain continued commitment and involvement of staff to the department. How to create a team within a department.
• Improve interpersonal communication skills and writing skills.

Course Duration

2 Days